Friday, September 26, 2008

How We Resolved the Account Locked (Timed) issue?

An application user account, in one of our Oracle 10g Databases, is being locked every time. Below are our findings and solution to resolve the issue.

Details:
Oracle Database Version:
10g R2 (10.2.0.1)
Application User: APPUSR
Error: ORA-28000: the account is locked

Login as SYSDBA

SQL> conn /as sysdba

Check the APPSUSR account status.

SQL> SELECT username, account_status FROM dba_users WHERE username= ‘APPUSR’;
USERNAME ACCOUNT_STATUS PROFILE
-------------------- -------------------- ---------------
APPUSR LOCKED(TIMED) DEFAULT

Here we can see the account status is LOCKED (TIMED) and the default user’s profile is DEFAULT.

Check the resource limits of DEFAULT profile.

SQL> SELECT resource_name,resource_type,limit FROM dba_profiles WHERE profile='DEFAULT';

RESOURCE_NAME RESOURCE LIMIT
-------------------------------- -------- ----------
COMPOSITE_LIMIT KERNEL UNLIMITED
SESSIONS_PER_USER KERNEL UNLIMITED
CPU_PER_SESSION KERNEL UNLIMITED
CPU_PER_CALL KERNEL UNLIMITED
LOGICAL_READS_PER_SESSION KERNEL UNLIMITED
LOGICAL_READS_PER_CALL KERNEL UNLIMITED
IDLE_TIME KERNEL UNLIMITED
CONNECT_TIME KERNEL UNLIMITED
PRIVATE_SGA KERNEL UNLIMITED
FAILED_LOGIN_ATTEMPTS PASSWORD 10
PASSWORD_LIFE_TIME PASSWORD UNLIMITED
PASSWORD_REUSE_TIME PASSWORD UNLIMITED
PASSWORD_REUSE_MAX PASSWORD UNLIMITED
PASSWORD_VERIFY_FUNCTION PASSWORD NULL
PASSWORD_LOCK_TIME PASSWORD UNLIMITED
PASSWORD_GRACE_TIME PASSWORD UNLIMITED

All resource limits for DEFAULT profile is set to UNLIMITED, but only for FAILED_LOGIN_ATTEPTS attribute, it’s set to some value (10). Due to this the user account keeps getting locked(timed).When we check in the Oracle Documentations, it’s stated that FAILED_LOGIN_ATTEPTS attribute for DEFAULT profile has been changed from 10.2.0.1 from UNLIMITED to 10.

What we can do is, either we may need to change the resource limit for FAILED_LOGIN_ATTEPTS attribute in DEFAULT profile, or create a new profile for that user with FAILED_LOGIN_ATTEPTS attribute value set to UNLIMITED. But for security reasons, we will not tamper the DEFAULT profile, which is not recommended too. Then let’s go for creating a new profile and assign that profile to the user.

Create a profile.

SQL> CREATE PROFILE APPUSR_DEFAULT LIMIT
2 COMPOSITE_LIMIT UNLIMITED
3 SESSIONS_PER_USER UNLIMITED
4 CPU_PER_SESSION UNLIMITED
5 CPU_PER_CALL UNLIMITED
6 LOGICAL_READS_PER_SESSION UNLIMITED
7 LOGICAL_READS_PER_CALL UNLIMITED
8 IDLE_TIME UNLIMITED
9 CONNECT_TIME UNLIMITED
10 PRIVATE_SGA UNLIMITED
11 FAILED_LOGIN_ATTEMPTS UNLIMITED
12 PASSWORD_LIFE_TIME UNLIMITED
13 PASSWORD_REUSE_TIME UNLIMITED
14 PASSWORD_REUSE_MAX UNLIMITED
15 PASSWORD_VERIFY_FUNCTION NULL
16 PASSWORD_LOCK_TIME UNLIMITED
17 PASSWORD_GRACE_TIME UNLIMITED;

Profile created.

Assign the newly created profile to the user as default profile.

SQL> ALTER USER appusr PROFILE appusr_default;

User altered.

Unlock the user account:

SQL> ALTER USER appusr ACCOUNT UNLOCK;

User altered.

Now check again the status of APPUSR user.

SQL> SELECT username, account_status FROM dba_users WHERE username= ‘APPUSR’;
USERNAME ACCOUNT_STATUS PROFILE
-------------------- -------------------- ---------------
APPUSR OPEN APPUSR_DEFAULT

Regards,
Sabdar Syed,
http://sabdarsyed.blogspot.com

4 comments:

Rafa said...

thank you for the great post! Helped a lot!

Pimpelmee said...

Of course this implies a security issue, since with unlimited login attempts someone could use brute force to resolve the password.

-----

Question: is there a way to check where the (failed) login-attempt is comming from?

shubhodaya said...

Sabdar Syed,

This was simply great. Could you as well throw some light on how the account gets locked.

Thanks

Shubhod Salian

Anonymous said...

You save my life :)

THANKS!!!